ShieldWatt Privacy Policy

Last updated: March 2026

1. Data Controller

ShieldWatt AB, Lindholmspiren 3, 417 56 Gothenburg, Sweden, is the data controller responsible for processing personal data collected through this website in accordance with the EU General Data Protection Regulation (GDPR) and applicable Swedish data protection legislation.

2. Data We Collect

We collect the following categories of personal data:

  • Contact form submissions: Name, email address, phone number, company name, country, and project requirements you voluntarily provide when submitting an inquiry.
  • Website usage data: IP address, browser type, operating system, referring URL, pages visited, and visit duration — collected through server logs and analytics tools.
  • Cookie data: Session cookies required for website functionality and optional analytics cookies (see Section 6).

3. Purpose and Legal Basis

We process your personal data for the following purposes:

  • Responding to inquiries (legal basis: legitimate interest / contract performance) — to provide the quotations, technical specifications, and support you request.
  • Website improvement (legal basis: legitimate interest) — to analyze usage patterns and improve website functionality and content.
  • Legal compliance (legal basis: legal obligation) — to comply with applicable laws, regulations, and legal processes.

4. Data Sharing

We do not sell your personal data to third parties. We may share your data with:

  • ShieldWatt regional offices and authorized distribution partners, solely for the purpose of processing your inquiry.
  • Service providers (hosting, analytics, email) operating under data processing agreements compliant with GDPR Article 28.
  • Legal authorities when required by law or to protect our legitimate interests.

5. Data Retention

Contact form data is retained for 36 months from the date of submission, after which it is anonymized or deleted. Website usage logs are retained for 12 months. You may request earlier deletion at any time (see Section 7).

6. Cookies

This website uses essential cookies required for site functionality (session management, form security tokens). Analytics cookies are used only with your explicit consent. You can manage cookie preferences through your browser settings.

7. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Restrict or object to processing
  • Receive your data in a portable format
  • Lodge a complaint with the Swedish Authority for Privacy Protection (IMY)

To exercise any of these rights, contact us at: [email protected]

8. International Transfers

If your data is transferred outside the EEA (e.g., to our regional offices in Singapore or the USA), we ensure appropriate safeguards are in place through Standard Contractual Clauses approved by the European Commission.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction — including TLS encryption for data in transit and access controls for data at rest.

10. Contact

For privacy-related inquiries:
Data Protection Officer
ShieldWatt AB
Lindholmspiren 3, 417 56 Gothenburg, Sweden
Email: [email protected]